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Buycoolshirts.com ensures that all merchandise is delivered in perfect condition. If there are any imperfections or mistakes in size or color, customers can contact the store for immediate resolution. The store offers regular coupon discounts, though these cannot be combined with other promotions. Clearance items in the store are of the highest quality and are not irregular, damaged, or used. Due to high demand, there is a limit of one item per customer for clearance purchases, and no returns are accepted for these items. Shipping typically occurs within 5-7 business days, though delivery times may vary, especially for international orders. All shipments are made via US Postal Service, and customers receive email confirmation with tracking details. For international orders, additional charges may apply, and customers are responsible for any duties or customs charges. The return policy allows customers to return items within 30 days for a refund or exchange, with the customer responsible for return shipping unless the mistake is made by the store. Returned items must be in perfect, resalable condition.